Joe Natoli coaches and train UXers, designers and developers to design and deliver great UX & UI, sharpen their skills and propel their careers forward. You can see his work at givegoodux.com.
Joe's article
What’s Really Behind Most UX Issues
Joe Natoli looks behind the scenes to discover the real cause behind most UX issues, finding that it's not lack of staff, awareness or expertise, but something a whole lot deeper: misalignment of individual intent — personal, organizational and political. Here's what you can do about it.